Legal
Effective date: September 23, 2026
These Terms explain the Pavoflow AI service, pricing, digital delivery, renewal, cancellation, refunds, acceptable use, and customer support.
These Terms of Service govern access to and use of Pavoflow AI, including the website, software, AI content tools, subscriptions, and related services. By creating an account, purchasing a plan, or using the service, you agree to these Terms.
Pavoflow AI is an online software-as-a-service platform for AI-assisted product images, videos, copywriting, social content, model try-on, background processing, and related creative workflows. The service is digital and is delivered through the website.
You must provide accurate account information, protect your login credentials, and remain responsible for activity performed through your account. We may suspend or restrict accounts used for unlawful, abusive, infringing, or fraudulent activity.
Public plan prices, included credits, video specifications, and yearly discounts are shown on the Pricing page and checkout flow. Prices are displayed in the currency identified at checkout and may exclude applicable taxes unless stated otherwise.
Credits are used to pay for AI operations. Different models, resolutions, and generation tasks may consume different amounts of credits. Failed or incomplete operations are handled according to the usage rules shown in the workspace.
Eligible online payments are initiated from pavoflow.ai and processed through the payment provider shown at checkout. PayPal Checkout will be used for eligible international payments after merchant approval. Pavoflow does not ask customers to send money to a personal account through chat or email.
The amount, currency, billing period, and applicable renewal terms are displayed before you authorize payment. You are responsible for charges properly authorized through your account.
If the checkout identifies a transaction as recurring or automatically renewing, the subscription will continue for the disclosed billing period and renew until cancelled. If the checkout is a one-time payment, no future charge will be made without a new authorization.
You may cancel future renewal through the account billing page or by contacting support. Cancellation stops future renewal charges, while paid access generally remains available until the end of the current paid period.
All products are digital services. There are no physical goods and no shipping. After successful payment confirmation, subscription access and plan credits are generally activated automatically, usually within seconds.
Because digital services may be delivered immediately, completed purchases are generally non-refundable except where required by law or where the service was not delivered as described. Duplicate charges, failed delivery, unauthorized transactions, and other abnormal payments may be submitted to support for review.
Refund decisions may consider order status, service usage, whether credits were consumed, technical logs, and applicable payment-provider rules. Nothing in this section limits non-waivable rights available under applicable law.
Plan prices and credit consumption rates may change due to third-party AI model, computing, infrastructure, tax, or operating costs. We will provide reasonable advance notice through the website, account notification, or email before a price change takes effect.
Price changes do not apply retroactively to an active paid period. New prices apply to new purchases and subsequent renewals. If you do not agree to a change, you may cancel renewal before the new price takes effect, and paid access remains available until the end of the current period.
You retain rights to content you upload and, subject to applicable law and third-party rights, to content generated for you through the service. You are responsible for ensuring that your prompts, uploads, and outputs do not infringe intellectual-property, privacy, publicity, or other rights.
The Pavoflow name, website, software, design, and service technology are owned by us or our licensors and may not be copied or exploited except as permitted by law or written authorization.
You may not use the service to create or distribute illegal, harmful, deceptive, infringing, abusive, or sexually exploitative content, to violate platform rules, or to interfere with the security or operation of the service. We may remove content or suspend access when reasonably necessary to enforce these rules.
The service may rely on third-party AI models, hosting, storage, analytics, and payment providers. Their availability and processing may be subject to separate terms. Third-party service interruptions may affect generation or delivery, and we will use reasonable efforts to restore service.
AI-generated output may be inaccurate or incomplete. You must review product details, people, logos, claims, and other content before publishing. The service is provided on an “as available” basis to the extent permitted by law.
To the extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses. Nothing in these Terms excludes liability that cannot legally be excluded.
We may update these Terms to reflect product, legal, security, or operational changes. Material changes will be published on this page with a new effective date. Continued use after the effective date constitutes acceptance of the updated Terms.
Questions about billing, cancellation, refunds, or these Terms may be sent to [email protected].
Contact our support team for payment, renewal, refund, or account questions.
[email protected]